Refund and Returns Policy
Effective Date: 30 Nov 2024
Thank you for shopping at store.katlax.com. We specialize in providing high-quality industrial automation connectors to meet your business needs. Please read this policy carefully before making a purchase, as it outlines our stance on returns, refunds, and replacements.
No Return, Refund, or Replacement Policy
At store.katlax.com, we do not offer returns, refunds, replacements, or exchanges for any products purchased through our online store. All sales are final.
Reasons for This Policy
- Product Specificity: Industrial automation connectors are highly specialized components designed for specific applications. Once purchased, they cannot be resold or reused due to potential compatibility and quality concerns.
- Customization: Many of our products are customized or configured to meet specific customer requirements, making them non-returnable and non-replaceable.
- Hygiene and Safety: To ensure the integrity and safety of our products, we cannot accept returns, replacements, or issue refunds once an item has been shipped or used.
Before You Purchase
We strongly encourage you to:
- Review product descriptions, specifications, and compatibility details carefully.
- Contact our customer support team at info@katlax.com if you have any questions or need assistance in selecting the right product.
No Exceptions
This policy is firm, and no exceptions will be made, including for defective or damaged items. We recommend inspecting all products upon delivery and ensuring they meet your requirements before use.
Contact Us
If you have any questions about this policy, please contact us at:
- Email: info@katlax.com
- Phone: +919687393892
- Address: Block # 117-119, Santej – Vadsar Road, Santej,Gandhinagar – 382721
Thank you for understanding our No Return, Refund, or Replacement Policy. We are committed to providing high-quality products and excellent customer service to ensure your satisfaction.
Katlax Store
store.katlax.com