Shipping and Delivery Policy
Effective Date: 1 Dec 2024
Thank you for shopping at [Your Online Store Name]! We are committed to ensuring your industrial automation connectors are delivered to you in a timely and efficient manner. Please review our Shipping and Delivery Policy carefully to understand how we handle orders and deliveries.
- Delivery Areas
We currently deliver to selected pincodes in India. To confirm whether we deliver to your location, please enter your pincode on our website or contact our customer support team before placing an order.
- Order Processing
- Orders are processed and shipped within 1-20 days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Shipping Methods and Costs
- We partner with reliable courier services to ensure safe and timely delivery of your orders.
- Shipping costs are calculated based on your location and the weight/dimensions of the product. These costs will be displayed at checkout before you confirm your order.
- Delivery Timeframe
- Once your order is shipped, you will receive a confirmation email with a tracking number to monitor the status of your delivery.
- Estimated delivery times are as follows:
- Within Ahmedabad: [Insert Timeframe, e.g., 1-3 business days]
- Other Selected Pincodes: [Insert Timeframe, e.g., 2-7 business days]
Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, courier delays, or customs clearance (if applicable).
- Tracking Your Order
- You can track your order using the tracking number provided in your shipping confirmation email.
- If you encounter any issues with tracking, please contact our customer support team at info@katlax.com.
- Delivery Issues
- Failed Delivery Attempts: If the courier is unable to deliver your order due to an incorrect address or your unavailability, they will attempt delivery again. Additional charges may apply for re-delivery.
- Lost or Stolen Packages: store.katlax.com is not responsible for packages that are lost or stolen after being marked as delivered by the courier.
- Undeliverable Orders
If your order is returned to us as undeliverable (e.g., due to an incorrect address or refusal to accept the package), we will contact you to resolve the issue. Additional shipping charges may apply for re-delivery.
- Contact Us
If you have any questions or concerns about our Shipping and Delivery Policy, please contact us at:
- Email: info@katlax.com
- Phone: +919687393892
- Address: Block # 117-119, Santej – Vadsar Road, Santej,Gandhinagar – 382721
Thank you for choosing store.katlax.com We appreciate your business and are committed to providing you with a seamless shopping experience.
Katlax Store
store.katlax.com