Effective Date: 01-Sep-2024
At Katlax Enterprise Pvt Ltd , we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website, services, and products. Please read this document carefully to understand our practices.
1. Information We Collect
We collect different types of personal information when you interact with our brand, including:
a. Personal Information You Provide
- Name
- Email address
- Phone number
- Shipping address
- Payment information (credit card details, etc.)
- Account login credentials
b. Information Automatically Collected
- IP address
- Browser type and device information
- Pages viewed, time spent on site, and other usage data
- Cookies and similar tracking technologies
c. Information from Third Parties
- Social media profiles (when you choose to link them)
- Data from partners or affiliates who help process your orders
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill your orders
- To communicate with you (order updates, promotional emails, etc.)
- To improve our website and customer experience
- To personalize product recommendations
- For fraud prevention and security monitoring
- To comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information and enhance your shopping experience. You can control your cookie preferences through your browser settings.
4. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following ways:
- With Service Providers: We share data with third-party vendors (shipping partners, payment processors, etc.) who help us run our business.
- In Case of Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to comply with legal obligations or protect our rights.
5. Data Security
We take appropriate technical and organizational measures to secure your personal data from unauthorized access, loss, or misuse. Despite our efforts, no security measures are 100% foolproof, and we cannot guarantee the absolute security of your data.
6. Your Rights and Choices
You have certain rights regarding your personal information, including:
- Access: Request a copy of the personal information we hold about you.
- Correction: Update or correct inaccuracies in your personal data.
- Deletion: Request the deletion of your personal information (subject to certain exceptions).
- Opt-out: Unsubscribe from marketing emails by using the link provided in those communications.
7. Data Retention
We will retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law.
8. Children’s Privacy
Our products and services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date. Please check back periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Katlax Enterprise Pvt Ltd
Email: info@katlax.com
Phone: +919624599914
Address: Katlax Enterprises Private Limited, 119, Santej – Vadsar Rd, Santej, Gujarat 382721